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openPDC

Oct 19, 2013 at 12:05 AM
Hello,
I am unable to access the openPDC manager and get the following error

openPDC manager :: Access Denied

Error Loading Security provider:User dataaccess failure:timeout while attempting to load user cache

Can you please advise me of any possible solution.I am trying to run openPDC v1.5 SP1 Release on my Desktop.

More info:
Recently installed version2 of openPDC and when I uninstall and install version 1.5 ,this issue is seen.If I install version2 of openPDC ,Manager opens without any issue.
regards
vijay
Coordinator
Oct 21, 2013 at 2:03 PM
Hi vijay,

Go to "C:\Users{UserName}\AppData" and search for a file called UserDataCache.bin. Delete that file and start version 1.5 of the openPDC Manager again and it should work fine.

Stephen
Marked as answer by ritchiecarroll on 11/1/2013 at 11:38 AM
Oct 22, 2013 at 3:04 AM
Thanks Stephen,it worked