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Closed

openPDC Manager: Validate IsolatedStorage

description

There are a few places within that Manager where invalid data may be placed into IsolatedStorage, causing the Manager to crash each time this data is loaded. Since the Manager cannot load, the values cannot be corrected without manually wiping them clean.
 
 
-- SYMPTOMS --
 
  • The openPDC Manager crashes immediately upon entering a monitoring screen, such as the home screen or the Graph Measurements screen.
  • Error messages related to values which are out of range, such as, "Width and height cannot be negative."
     
     
    -- WORKAROUND --
     
  • Navigate to C:\Users\<openPDC Manager User>\AppData
  • Search for 'IsolatedStorage'
  • Delete IsolatedStorage
     
    Where <openPDC Manager User> is the user who runs the openPDC Manager.
Closed Apr 21, 2016 at 2:53 PM by ritchiecarroll
Will not be an issue in future web based UI - move instructions for resolution to Github FAQ

comments

ritchiecarroll wrote Oct 22, 2013 at 4:56 PM

Can we post a FAQ item in the docuementation related to how to correct this issue in the mean-time?

ritchiecarroll wrote Apr 21, 2016 at 2:48 PM

Move to FAQ on Github...

wrote Apr 21, 2016 at 2:53 PM